Once confirmed, your order will be handed over to our trusted shipping partner, who will deliver it to your provided address.

Upon arrival, the shipping partner’s rider will call you. If the payment was not completed during checkout, you’ll need to pay the order amount before receiving the product.

As soon as you notice the damage, take clear photos of the broken item and the packaging it arrived in. Reach out to our customer service (01747822670)  team immediately. Please hold onto the original packaging and damaged item until further instructions from our team.

We work with multiple reliable delivery partners, including Pathao, Steadfast, and Sundarban Courier, to ensure your orders are delivered quickly and safely.

Delivery times vary based on your location. Typically, orders are delivered within:

• Inside Dhaka City : 4-8 hours (Approx.)
• Outside Dhaka City : 12-24 hours (Approx.)
• Outside Dhaka Division : 1-3 Working Days